What is telephone slamming?

Telephone slamming occurs when a consumer's phone provider is changed without the consumer's consent. The Federal Communications Commission (FCC) has several liability rules in place to deter this illegal practice. If you have noticed your phone service provider has been changed without your consent, you should consult the FCC's Web page on slamming. The site details what procedures you should follow to ensure you are treated fairly. You can also read the FCC's Slamming Fact Sheet, which gives good tips on how to avoid being slammed.